Thank you for choosing MyShus for your footwear, bag, and cap care needs. We are committed to providing high-quality service to ensure your satisfaction. Please read the following terms and conditions carefully before using our services. By using our cleaning, restoration, and repair services, you agree to comply with the conditions described below. If you do not agree with any part of these terms, notify us immediately and stop using our services.
1.1 Service Limitations: MyShus reserves the right to refuse the cleaning, restoration, or repair of any footwear, bag, or cap at its sole discretion.
1.2 Stain Removal: Although we strive to obtain the best possible results, we cannot guarantee the removal of all stains, including, but not limited to, stains from wine, coffee, blood, oil, grease, or paint, discoloration of materials or dye, chewing gum, tar, or other matter stuck to the soles.
1.3 Pre-Existing Damage: We accept no liability for pre-existing damage or defects in items brought in for cleaning, restoration, or repair.
1.4 Personal Belongings: MyShus is not responsible for the loss of or damage to personal belongings or items that are not suitable for cleaning, restoration, or repair. The customer agrees not to leave at our facilities any items other than footwear, bags, or caps for such services.
1.5 Unclaimed Items: Items that remain unclaimed for more than 20 days without a prior agreement will be subject to a storage fee of $10 per week.
2.1 Quality Assurance: We make every effort to provide high-quality cleaning services. However, we accept no liability for damage resulting from the normal cleaning process of items for which the customer has not provided care instructions.
2.2 Discoloration of Materials: MyShus is not responsible for the discoloration of materials, such as suede or leather dye, or for other changes that may occur as a result of cleaning or restoration. We will take precautions to mitigate these issues whenever possible.
2.3 Lost or Damaged Items: Claims for lost or damaged items must be made within 3 days of pickup, collection, or delivery to the customer. Any refund for lost or damaged items shall not exceed the lesser of the following amounts:
Items shall become the property of MyShus once the corresponding refund has been made.
MyShus is not obligated to refund any amount paid by the customer for lost or damaged items, but may choose to do so at its sole discretion.
By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you have any questions or concerns about these conditions, please contact us.
Thank you for trusting MyShus with the care of your footwear, bags, and caps.
Sincerely,
MyShus