Terms and Conditions

Welcome to MyShus. By using our services, you accept the following terms and conditions. Please read them carefully.

1. General

These terms and conditions govern the use of the website and the services offered by MyShus. By accessing or using this site, you agree to be bound by these terms.

2. Services

We offer professional cleaning and restoration services for sneakers and footwear in Panama. Delivery times are 4–5 business days for the Basic Clean and 5–7 business days for the Deep Clean. Prices and conditions may vary depending on the type of service requested.

3. User Responsibilities

The customer is responsible for providing accurate information about the footwear and the specific conditions required for its cleaning or restoration.

4. Limitation of Liability

MyShus is committed to treating each pair of sneakers with the utmost care, using professional products. We are not liable for pre-existing damage, advanced wear and tear, or damage caused by defective materials. We offer a satisfaction guarantee: if you are not satisfied with the result, we will repeat the service at no additional cost.

5. Payments

Payment is made upon delivery of the cleaned sneakers. We accept Yappy, cash, and bank transfers. Pickup and home delivery are free in select areas of Panama City; in other areas, delivery has a fee based on distance.

6. Guarantee and Satisfaction Policy

We guarantee 100% satisfaction. If the result does not meet your expectations, we will repeat the service at no additional cost. Refunds are evaluated on a case-by-case basis and apply only in exceptional situations where it is not possible to correct the result.

7. Changes to the Terms

MyShus reserves the right to modify these terms and conditions at any time. Any modifications will be posted on this site.

8. Contact

If you have any questions about these terms, you can contact us at admin@myshusla.com.